DEFINITIONS

• Chatbot: a service tool developed by the Publisher using Chatbase technology and the GPT-4o language model, and made available on the Client’s platform.
• Client: a natural or legal person who will make the Chatbot available to Users.
• Publisher: the company EDSI Tech Sàrl, based in Lausanne.
• Services: information and other services provided by the Chatbot.
• User: a natural person who uses the Chatbot.

HOW TO USE THE CHATBOT

Our chatbot is based on artificial intelligence developed by OpenAI. It has been trained using data specific to the client. The services and advice provided by the chatbot are for guidance only and are in no way a substitute for professional advice. 

It is strongly recommended that you verify the information provided directly with the relevant service providers, particularly regarding opening hours, availability, access conditions, prices or accommodation options in the region. Any use of the chatbot that contravenes the applicable legal provisions is prohibited. In particular, it is prohibited to attempt to interfere with the Chatbot or the Services in any way that would harm, alter, damage or overload the Chatbot. 

The User undertakes not to cause any harm to the Chatbot Publisher through the use of the Services, or in any other way whatsoever.

THIRD-PARTY CONTENT

Content originating from a third party or a third-party website is provided for information purposes only. 

The use of third-party services or websites is subject to the third party’s terms of use. Under no circumstances shall the Chatbot Publisher be held liable for content displayed by or originating from third parties, or for hyperlinks leading to third-party content. 

The Publisher shall not be held liable in any way for third-party content reproduced and provided to the User.

LIABILITY

The Services provided by the Chatbot are for information purposes only. The information provided should not be regarded as professional advice. 

The Publisher and the Client accept no liability in connection with the Chatbot, in particular with regard to the content of the Services provided by the Chatbot, or any actions taken on the basis of the information provided. In particular, no guarantee is given as to the accuracy, content or completeness of the information displayed, nor as to its truthfulness or timeliness. 

The Chatbot and its Services are, in principle, available to the Client and Users. However, the Publisher does not guarantee the availability of the Chatbot or the Services. 

The Publisher shall not be held liable in any way for any interruption of access, overloading of the Chatbot or the network, the shutdown of the Chatbot, or any damage resulting therefrom. In particular, an interruption to access or a suspension of the Services provided may occur due to technical issues or maintenance and shall not give rise to any compensation from the Publisher. The Publisher shall not be held liable in any way in the event of force majeure.

INTELLECTUAL PROPERTY

The Chatbot and the databases it contains are the exclusive property of the Publisher.
Any use, reproduction, copying or making available of the Chatbot or the Services by a third party is strictly prohibited without the Publisher’s authorisation.

LEGAL NOTICE

Conversations with the Chatbot may be collected in order to improve its performance and to provide the Services. By using the Chatbot, the User consents to the collection and processing of the data they provide. In addition to this data, the Chatbot may process the following technical data:

• IP address
• Date and time of the request
• Time zone differences relative to GMT
• Content of the requests
• Access status / HTTP status code
• Volume of data transmitted
• The internet platform from which the request originates

Unless otherwise agreed by the Publisher, the User and the Customer are bound by the terms of these Terms of Use. Should any provision of these Terms of Use be deemed null and void, unenforceable or invalid, the Publisher, the Customer and the User agree that the remainder of the Terms of Use shall remain fully enforceable. 

Any ineffective or invalid clauses shall be replaced by one or more legally valid provisions whose wording is as close as possible to those clauses. The ineffectiveness and/or incompleteness of any provision shall in no way affect the validity of the other provisions. The Publisher reserves the right to unilaterally amend, without prior notice, the third-party content provided by the Chatbot, as well as a User’s access to the Chatbot.

DROIT APPLICABLE ET FOR

These Terms and Conditions are governed exclusively by Swiss law. 

Any dispute arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the court in the Publisher’s registered office.